Delivery times depend on your location and the shipping method selected at checkout. You’ll receive a confirmation email with tracking details once your order has been shipped
How to check status of my order?
ou can check your order status by logging into your account and visiting the “My Orders” section. You’ll also receive tracking details via email once your order has been shipped
If an item is missing from my order, what should I do?
We’re sorry for the inconvenience. Please contact our support team with your order number and details of the missing item, and we’ll resolve the issue as quickly as possible
If I'm not available to pick up my order, what should I do?
If you’re unavailable at the time of delivery, the courier may attempt redelivery or leave instructions for pickup. You can also use the tracking link provided to reschedule delivery or arrange an alternative drop-off option.
What should I do if there is a delivery delay?
Please check your tracking link for the latest updates on your shipment. If the delay continues or you need further assistance, contact our support team with your order number and we’ll be happy to help
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Account&Payment
Where can I use the promo code to receive the discount?
ou can enter your promo code at checkout in the “Promo Code” or “Discount Code” field before completing your payment. The discount will be applied to your order total once the code is successfully validated.
How can I add items to my wish list?
Simply click the “Add to Wish List” or heart icon on the product page. You can view and manage your saved items anytime from your account’s Wish List section
What kind of payment methods do you accept?
We accept major credit and debit cards, as well as selected online payment options. Available payment methods will be displayed at checkout based on your location
